Terms and Conditions

Effective Date: [8/28/25]

Welcome to Soaring Phoenix. These Terms and Conditions (“Terms”) govern your use of our website, services, and programs. By registering for or participating in any of our tutoring sessions, STEAM curriculum, or filmmaking workshops, you agree to comply with these Terms.

1. Services

Soaring Phoenix provides in-person educational services including tutoring, STEAM curriculum, and filmmaking classes held at our program facility. Additional program information, schedules, and resources may be made available through our website.

2. Registration & Program Selection

  • Registration for all programs must be completed by a parent or legal guardian for participants under the age of 18.

  • Registration is processed through Jotform. All required information must be provided accurately.

  • You may be asked to create an account on our website to manage registrations, receive program updates, access potential discounts, and opt in to receive newsletters.

  • Program options include:

Tutoring Program

  • One tutoring class

  • One month of classes

  • Twelve-week session (2 one-hour sessions per week)

STEAM Program

  • One class

  • Twelve classes

Filmmaking Program

  • One class

  • Twelve classes

3. Payments

  • Payments are processed exclusively through PayPal, a secure third-party payment gateway.

  • When you make a payment, you will be redirected to PayPal’s secure platform. We do not collect, store, or have access to your credit card, debit card, or banking information.

  • PayPal may provide us with transaction details (such as your name, email address, and payment confirmation), but full payment details remain securely managed by PayPal.

  • All fees are non-refundable unless the program is cancelled by Soaring Phoenix Education.

4. Communications & Account Updates

  • During registration, parents/guardians may opt in to receive newsletters and account updates related to their child’s program participation.

  • Newsletter subscriptions allow parents/guardians to receive program highlights, events, and announcements.

  • Account updates provide transactional information regarding registrations, payments, or program changes.

5. Privacy & Data Protection (See in full)

  • We respect your privacy. Personal information collected during registration is used only for program administration and communication purposes.

  • Information is collected through Jotform and payments are securely processed through PayPal. We do not collect, store, or have access to your payment card or banking information.

  • Parents/guardians are encouraged to review the privacy policies of these third-party platforms for additional details on how their data is handled:

  • We do not sell or share personal information with third parties.

  • For further details, please review our Privacy Policy.

6. Media Release (See in full)

From time to time, photos or videos may be taken during classes and events. Consent for use of a student’s image, likeness, or voice will be obtained during registration. Parents/guardians may choose Yes or No when completing the registration form.

7. Code of Conduct

To ensure a safe, respectful, and productive learning environment, all participants must:

  • Treat instructors, staff, peers, and guests with respect at all times.

  • Follow all safety guidelines and instructions provided by program staff.

  • Use all equipment and materials responsibly.

  • Refrain from disruptive, abusive, or inappropriate behavior.

  • Respect the facility and property, including program materials, furniture, and equipment.

Consequences for misconduct:

  • First offense: Verbal warning and review of expectations.

  • Second offense: Temporary removal from the activity or program.

  • Severe or repeated offenses: Dismissal from the program without refund.

  • Soaring Phoenix Education reserves the right to remove any participant whose behavior poses a safety risk to themselves or others.

8. Limitation of Liability (See in full)

By registering, you acknowledge that participation in educational programs involves some inherent risks. Soaring Phoenix Education, its staff, and affiliates are not responsible for injury, loss, or damage arising from participation in our programs, except where required by law.

9. Modifications

Soaring Phoenix Education reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of our website or participation in programs constitutes acceptance of these Terms.

Contact Us

If you have any questions regarding these Terms, please contact us at:

Soaring Phoenix Education | 145 Valle Vista Ave | Vallejo, CA 94590
soaringphoenixeducation@gmail.com | (707) 651-9001